Alarm Maintenance and Monitoring

Intruder Alarm Maintenance & 24/7 Monitoring In Cambridgeshire

Protecting your property around the clock is essential for many home and business owners. Get in touch with the team at
Secure Home Electrics Ltd to discuss your needs. 

Keeping Your Property Safe

At Secure Home Electrics Ltd, our team always ensure that we are supplying the best product for your needs. We have many happy customers in Huntingdon, St Ives, Cambridge, Ramsey, Peterborough & Cambridgeshire, so why not join them and find out about the services we provide for yourself.
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Intruder alarm servicing

It is normally an insurance requirement to have your system regularly serviced and checked to ensure that it is working correctly. Intruder alarms utilise interdependent logic systems and can be confusing to the uninitiated. Secure Home Electrics Ltd adopted SSAIB compliant systems to ensure that your alarm system is properly graded and compliant with British and European standards.


We understand that our clients have busy schedules and we therefore make use of remote maintenance software to regularly check your system. We are aware of problems with your systems before they become critical such as low batteries in sensors or lost Wi-Fi signals to prevent problems occurring before they become critical. We also attend once a year to conduct checks which we cannot do remotely, such as making sure that the bell sounds.


Whilst our contracts are optional, most customers take them up as they prove to be cost effective. Depending on the alarm system installed there are ongoing costs such as SIM back up and app access charges. Our maintenance programmes include these charges which when added to our standard call out/servicing fee of £75+VAT represents value for money. Once fitted and paid for the system belongs to you and you can cancel with one month’s notice at any time, without incurring any cancellation fees. Our security alarm maintenance service includes:

 

  • Routine maintenance inspections to ensure the system is fully functioning 
  • Any faults detected will be rectified at no extra charge, other than for replacement components outside the guarantee period.
  • 20% Discount for new or replacement components
  • Batteries will be replaced during the annual inspection as required

 

Payments for alarm maintenance are through an independent secure direct debit system leaving you in complete control of payments. Our maintenance plans start from less than 27 pence a day a small cost for peace of mind. Maintenance plans can be upgraded to 24/7 monitoring for less than 50p a day.

emcs independent office

24/7 Alarm Monitoring

We utilise independent Alarm Receiving Centres who have a direct connection to your alarm system, and are fully accredited to NSI Gold in order to give our customers total peace of mind. An Alarm Receiving Centre (ARC) is a monitoring station, manned by people 24 hours a day, 365 days a year. Teams who work in ARCs monitor a range of systems, including fire and intruder alarms, systems for monitoring elderly people, and CCTV cameras.

Once an activation signal is sent to a monitoring centre, for example, an intruder alarm being triggered, the monitoring team carefully filter activations to sort which alerts are false alarms and which alarms require emergency services – a fire for example, or a live burglary.
In the event of a genuine alert, the ARC team contact the relevant emergency services on behalf of our clients and contact keyholders.
As mentioned, ARCs also monitor CCTV systems and the process works in a similar way – if anything is observed via camera that shouldn’t be happening, the relevant services are contacted.

The ARC also send regular updates to Secure Home Electrics Ltd of any activity on your system should it require any attention.
The cost of monitoring is less than 50p per day - a small cost to pay for total peace of mind
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We can keep your property in view 24 hours a day. Call us today on 01480 891 182

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